10 Tips in Buying Kitchen Cabinets Online

Kitchen Cabinet Sizes and Dimensions

Usually, people would shop for kitchen cabinets in showrooms in big box stores in their town or city. But now, more sales are made kitchen cabinets online. Ecommerce has changed consumer buying behavior.

Buying new kitchen cabinets online is a significant investment. You want to make sure that you find the best cabinet with the best price, considering your needs and preferences. Adding new kitchen cabinets to your home can add substantially to its value, and you’ll want to take advantage of that as much as possible.

Why should you buy your kitchen cabinets online?

Benefits to buying kitchen cabinets online

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1. Huge savings

This is the single biggest reason why people buy online.

Buying kitchen cabinets online is a much more affordable way to purchase a new kitchen. Online sellers of kitchen cabinets have the advantage of running the business on low operating costs. That’s because they don’t maintain a large showroom or a physical store that incurs substantial overhead costs like rent, payroll, and utilities. By selling cabinets directly to consumers, they only need a small office space, an attractive website that showcases the cabinets they’re selling, and some money spent on marketing. The huge savings on operating costs can then be passed on to their customers.

Also, to compare different kitchen cabinets, buyers only need to do website hopping instead of going to different showrooms. This can be done in the comfort of your home. There is no need to spend a lot of time or money (for gas) to drive and shop around. That adds up to your savings.

2. Comparing products is easy

Going from store to store to compare available cabinets is time consuming. And it can be very tiring.

Comparison shopping is easy to do online. You can find a good quality cabinet for less time and money. You can use search engines, review sites, forum sites, and comparison shopping sites to research different products and compare items from various suppliers or manufacturers.

With online comparison shopping, you can research as many items as you want.

3. Better quality for the same price

Customers looking for kitchen cabinets online are given infinite options when it comes to style. Those different options would also refer to product quality, from low quality to high quality. And then there’s also the product price which would range from the low end to high end.

Since you can buy kitchen cabinets at relatively lower prices, you can get better quality ones at prices lower than those from big box stores.

Online sellers offer the best prices on top-quality pre-assembled and ready-to-assemble kitchen cabinets. Many online stores offer free cabinet upgrades to their customers.  You get all the upgrades without paying the upgrade charges normally associated with the big box stores. Look out also for online sales with huge discounts from these online stores.

4. Easy and convenient to purchase

Buyers can compare and shop for kitchen cabinets online at any time of the day or night. You can do online shopping wherever you may be, whether at home or even at a vacation spot. You see all available cabinet styles at different price points.

There’s no annoying sales representative shadowing your every move so you can shop in peace. But if you ever need help, you can still get it. The best online kitchen cabinet sellers have websites with chat functionality where sales professionals are ready to provide you with any information that you might need.

For those websites without chat functionality, company email addresses and telephone numbers should be readily available. Be prepared and list down all your questions so that there would not be a lot of back-and-forth emails and phone calls.

5. Hassle-free purchasing experience

You’ll find the prices displayed upfront on online sellers’ websites. Most online sellers have all the prices displayed, so you’ll know right away what the total cost of your purchases will be. You can do all the online shopping on your own time, even if you’re only looking at prices. All without being bothered by a salesperson at every step. There’s no hard selling, no one pressuring you to buy a more expensive cabinet model that you do not need. You get help if you ask for it.

6. Free expert design assistance

Some people are hesitant to buy kitchen cabinets online because they can’t picture how the cabinets will appear inside their home. They also fear that the cabinets might not fit their overall home design. And what if you don’t have a clue at all about kitchen design?

To address this concern, many online sellers provide every quote with a no-obligation, hassle-free design. You get a consultation call with a professional designer over the phone or via email to create your dream home kitchen. You state your requirements and preferences, and the designer gives you design advice. If you want to make changes, the designer will do the revisions. After coming up with the final design, you will receive a customized layout, photorealistic renderings, and a detailed list that also includes the costing.

7. Samples can be ordered

Are you hesitant to buy online because you’re afraid that you won’t get what you want? Or not sure about the cabinet color or design? Those are valid concerns. You’d want to see the actual color and design because colors can look different depending on the lighting installed in your home.

To entice buyers, online kitchen cabinet sellers offer sample doors that you can purchase for a minimal fee. These samples will then be shipped to you directly. This way, you can see the actual cabinet door style and color before finalizing your entire kitchen cabinet purchase. Some sellers will even offer to refund sample purchases if the doors are returned within a specified period, typically 30 days.

8. Choose from more styles and custom options

When you buy online, you get to choose from a wide selection of pre-assembled and ready-to-assemble kitchen cabinets. Compared to local big box stores, online sellers offer more door styles, from the simplest to the most intricate styles. You are given a choice of different cabinet materials, and also types of cabinet construction, whether framed or frameless.

Suppose you can’t see anything you like and you want something unique. You can easily have your kitchen cabinets customized. You don’t have to buy the cabinets displayed on the website as is. Have the cabinet design modified according to your needs and preferences. For example, if you want more storage space, you can have the cabinet depth changed. Or you can opt to have cabinet pulls or cabinet handles that are different from the ones displayed on the website. Your only limit is your imagination.

Common Objections to Buying Kitchen Cabinets Online

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1. You can’t see and touch the cabinets if you can’t go to a physical showroom

How will you know the quality of the cabinet if you can’t see it and touch it? It would be hard to decide if you can’t see or touch the cabinets that you like.

Here’s how to find out about the quality of your cabinets:

  • Learn how to identify quality cabinets. If you’ve chosen a material like wood, what does a quality wood kitchen cabinet look and feel like? Are you looking for fully assembled or ready-to-assemble cabinets? What about the hardware and accessories? Knowing what to look for will help you in comparing different cabinets sold online.
  • Browse virtual showrooms or online galleries. Use them to find kitchen styles or features that you like, then read the product details.
  • Order cabinet samples. Ordering a cabinet sample lets you take a good look at the quality of the material, the finish, as well as color. They may or may not look the same in your kitchen compared to their appearance on your computer screen or mobile phone screen.
  • Read online reviews. Look at customer feedback for product quality and supplier reputation. Established online sellers should have consistently good reviews about their products and also their customer service.
  • Do a trial run with the company. If you’re also doing a remodel on another room in your house, like the bathroom, you can do a trial on a smaller project to see how the company does business. You can judge whether the company delivers on its promises in terms of its products. You can also experience its level of customer support. If the company performs well on a smaller project, chances are it will also do good in your kitchen cabinets project.

2. Don’t know if online sellers that are newly established can be trusted

When researching what kitchen cabinet to buy online, you don’t just look at the cabinets. You also look at the company that’s selling these cabinets. You also want to know that you can trust the cabinet maker to provide a high quality and service level. Having a good business reputation is essential.

But what if it’s a new company that’s selling the cabinets you’re interested in? While it will probably have fewer reviews compared to more established sellers, there are ways to find out more about the company. What you can do is ask the seller directly or find more information online about the company.

What you need to know:

  • How long has the company been operating? Where is it located?
  • What kind of cabinets do they sell? Ready to assemble (RTA), stock, semi-custom, or custom?
  • Is the company a manufacturer, or is it just a reseller of another company’s cabinets?
  • Can it provide customer testimonials?
  • How experienced is its design team?
  • Are the cabinets being sold pre-assembled? And if yes, how are these assembled?

3. Homeowner can’t measure and install cabinets.

When buying kitchen cabinets, whether online or from a physical showroom, you will need to take precise measurements of your kitchen space. For do-it-yourself  (DIY) enthusiasts, taking accurate measurements should not be a difficult task. A trusted online seller will help you step by step to take the correct measurements. Don’t go the DIY route if you’re not confident of making correct measurements. You’ll end up with a costly mistake if you have incorrect measurements.

If you find the task overwhelming, better to hire a local contractor to do the measurements. The same goes for the cabinet installation. Ask for referrals from family and friends to find a qualified and trustworthy contractor to measure and install your cabinets.

10 Tips to Ordering Kitchen Cabinets Online

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1. Choose an established kitchen cabinet supplier

Look for a supplier that’s been around for some time. An established supplier will have years of experience and have gained plenty of valuable information about kitchen cabinets and kitchen design. That will make it easy for them to give you advice when it comes to choosing the right cabinets for your home.

Also, a supplier that’s been around for some time means the business is likely to be stable and enjoys a good track record. So you won’t have to worry too much about being scammed into buying poor quality products.

2. Check the company’s quality control system and manufacturing capabilities

Look for suppliers that actually manufacture the kitchen cabinets. A quality supplier should be able to consistently produce items that meet or even exceed customer expectations. The only sure-fire way to check a supplier’s capabilities is to personally visit the production facility, or through a visit by a third-party agent. Reputable suppliers will allow you to verify claims by visiting or auditing their factories.

3. Choose a company with good design aesthetics and offers customization.

Do you want a unique design for your kitchen cabinets? Do you see great designs in the company’s online gallery? Or just plain, boring designs? It’s important to take a look at the manufacturer’s process in measurement and design. Kitchen cabinets that are built from scratch require 2D and 3D conceptual drawings and a mockup to confirm design details. Send your detailed kitchen floor plan to your manufacturer or supplier along with other specifications. Expect multiple revisions in this stage as you learn about kitchen design and the limitations of your space and your existing home design. The manufacturer should work with you to achieve the customization that you require.

4. Supplier should have ongoing project support

Does the manufacturer have a dedicated representative to assist you throughout the buying process? It isn’t very pleasant to have to talk to different persons in one company only to relay the same information over and over again. It would be nice to have a single account manager who will handle all your concerns and make sure that you get what you need.

Your kitchen cabinet manufacturer should have knowledgeable representatives answering your customer support hotline. You should be able to call anytime you need something at any stage of the manufacturing process. Foreign cabinet manufacturers should have English-speaking staff to assist international clients.

5. Supplier is accountable for quality issues

What happens if you encounter a problem about product quality? Look for a good supplier that will take responsibility for the quality issue and acknowledge the problem at hand. It will then work immediately to correct the problem. Don’t do business with a company that dismisses your complaints and blames something or someone else when confronted with problems.

To prevent future quality issues, it should implement stricter quality controls in its production processes.

6. Communication with supplier is easy

Choose to work with a supplier that’s easy to do business with, one that values open communication. You get to avoid many problems when you do business with a supplier that knows how to communicate effectively.

It’s not just their ability to understand and speak English well that makes them effective communicators. Although that would definitely make things a lot easier.

The best suppliers regularly update you on the status of your kitchen cabinet project. They tell you immediately when a problem arises and has a plan of action ready to address the problem. They welcome your questions and answer them truthfully. They also welcome your suggestions and consider them carefully. They reply quickly and you don’t have to follow-up numerous times just so you can have a reply to your questions or concerns.

7. Good customer reviews and feedback

You learn a lot about a company through what customers say about them.

Search for online customer reviews or feedback to gain valuable insight about a company and its products and services.

A company that replies to customer feedback, whether positive or negative, tells you that this company values its customers and listens to what they have to say.

How does this company respond to complaints or negative feedback? Do they acknowledge the complaint and resolve the customer’s problem? Do they ignore comments, or quarrel with customers online? Look also for recurring problems mentioned in customer reviews. If you find instances of a recurring problem, then that’s a red flag. That means the issues still exist and haven’t been resolved yet. Avoid doing business with companies like these.

Find companies with consistently good reviews  about the quality of their products and the quality of their customer service.  You’d want to do business with a company that makes quality kitchen cabinets and that also treats its customers well.

8. Compare cabinet prices to reduce your remodeling costs

To get the best quality and price for your kitchen remodelling project, get quotes from different online sellers. Compare the same cabinets from different sellers to see if the quality is the same, and to find out what company will give you the best price.

Don’t automatically choose the company that offers the lowest-priced cabinets. Factor in the company’s quality of products and its level of customer service. If you choose the cheapest cabinets and they turn out to be poorly constructed  sub-par materials, you’ll end up spending again for new and better cabinets.

9. Shop kitchen cabinets at your convenience

Convenience is the main reason why people choose to buy kitchen cabinets online. Make sure your chosen kitchen cabinet supplier gives you a great online buying experience.

To maximize your online shopping convenience, make sure to:

  • Shop at your own convenient pace and time, likely at home when you’re taking a break.
  • Instantly look through thousands of photos of real kitchens and kitchen cabinets.
  • Communicate with your kitchen designer by phone or email, or using a website’s chat function.
  • Consider your options thoroughly, and take time to choose the cabinet features that you need.
  • Choose from carefully selected style and finish combinations

10. Get expert advice from a kitchen designer

Don’t be in a hurry to make your purchase. Since they will be used for a long time, kitchen cabinets are an important investment. Get advice from an expert kitchen designer to make sure you get what you need.

Your kitchen designer is critical to your kitchen renovation’s success. He or she has to make sure that your ideas are translated as accurately as possible into your unique kitchen design.

Ask for help from your personal and professional network to find an experienced kitchen designer to ask advice from. If you can’t find one within your network, work with your supplier’s designer who will be more knowledgeable about the company’s kitchen cabinets.


Buying kitchen cabinets online is generally hassle-free and more cost-efficient than buying from big box stores. You can shop, then place an order on your convenient time and place. The process of viewing and comparing cabinets online is simpler too. With the availability of hundreds of styles, colors and materials to choose from, customers enjoy more choices to design their dream kitchen. And more important, because of huge savings gained from not having a storefront, online sellers get to pass their cost savings to customers. This translates to better quality cabinets at lower prices.

But remember that there’s always a risk that you don’t get your money’s worth whether you’re buying online or offline. To get your money’s worth, you need to be careful when shopping online for cabinets.

While online shopping is more convenient, it’s also easier to make expensive mistakes if you don’t take time to research your options, both for your kitchen cabinets and your supplier.

And again don’t make the usual mistake of making a purchasing decision based on price alone. Always do your research first before committing yourself to the final purchase.


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    1. Gary Bono April 21, 2021 at 12:36 pm - Reply

      While all this might seem like a great idea, just one glitch on the homeowners end can lead to disaster. Why take the risk when you can deal directly with a cabinet manufacturer who will come to your home and show samples and do all the measurements and check walls for squareness and be responsible for it all. There is a lot more to measuring than just reading a tape. Deal directly with a cabinet manufacturer that has a good reputation and you can meet in person and reduce many risks and save you money at the same time.

      • PA September 24, 2021 at 3:27 am - Reply

        Thanks,Gary. I agree with you.

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